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Kareo Help Center

Mobile App Release Notes February 12, 2018

What's new in Kareo 2.3.4?

Authentication Timer

We’ve added the ability to set a time interval where the app will not require authentication (Face ID/Touch ID/Pin Code) to make access to the application more convenient. The options are: Every Time, 2 minutes, 5 minutes, 10 minutes, and 15 minutes. If the user accesses other applications during this time span, Kareo will still allow access until the preset time interval expires. Then, the user will need to authenticate again.

Set a Time Interval for Authentication.

  1. Log into Kareo's mobile application.
  2. Tap on the K-Man icon at the top left.
  3. Tap on Settings.
  4. Tap on Require PIN/Touch ID/Face ID.
  5. Select a time interval.
mobile_authentication_timer1b.png    mobile_authentication_timer2c.png

Patient Account Transaction Log

With this enhancement, providers have the ability to see all patient transaction history without logging into the Desktop Application. The account transaction log and summary can be viewed on the mobile app, within the patient record. Filter the history by date, transaction type, or provider.

Note: Patient transaction history is populated from the Desktop Application > Patient Record > Account Tab.

View and filter patient transaction history.

  1. Log into Kareo's mobile application.
  2. Access a Patient Chart.
  3. Tap Account.
  4. Tap View All Transactions.
mobile_patient_transaction_logsb.png     mobile_patient_transactions_all_logsb.png
To filter by transaction type, tap All Transactions and select a transaction type. mobile_patient_transaction_filter1b.png     mobile_patient_transaction_filter2b.png
To filter by provider, tap All Providers and select a provider. mobile_patient_transaction_filter3b.png    mobile_patient_transaction_filter4b.png
To filter by date, tap SELECT DATES and enter a Start Date and End Date. Then tap Save. mobile_patient_transaction_filter5b.png    mobile_patient_transaction_filter6b.png

Bug Fixes:

  • Fixed issue where notes created on mobile could show an “unknown” author
  • Fixed issue where quotations and apostrophe’s would convert to “?” In the note editor
  • Fixed issue where patient alert would not refresh in certain cases
  • Fixed UI bug in eRx form
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