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Kareo Help Center

Billing Release Notes June 20, 2019

Kareo continues to enhance the customer experience by releasing new features, making enhancements, squashing bugs, and delivering fresh documentation. Here's an update of the recent product improvements we've made with Kareo Billing, so you can easily stay up to date on what's new!

Submit Missing ERA

All Kareo customers can now use the Missing Electronic Remittance Inquiry Request to submit a support ticket directly from the Desktop Application. The form now supports multiple Missing ERA submission in the same inquiry.

  1. Click Encounters > Clearinghouse Reports. The Find Clearinghouse Report window opens.
  2. Click Missing Electronic Remittance Inquiry Request. The Missing Electronic Remittance ERA Inquiry window opens in a browser.
  3. Follow the prompts to submit a Missing ERA support case.

Resolved Issues

  • Fixed an issue where the Initial Treatment Date was not populating on the CMS 02/12 form


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