Clinical (EHR) Release Notes May 24, 2018
In May 2018, your Kareo Clinical account will be upgraded to the latest version.
View Rx Eligibility
The new Rx Eligibility feature in the patient account tab will display the patient's medication coverage.
The Rx eligibility check will run for a patient when you prescribe a medication, perform a medication history check, or visit the Rx Eligibility tab in a patient's account.
Note: Retail, Mail Order, Specialty, and Long Term Care are different pharmacy types.
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Search and Display Patient Specific Medication Coverage and Cost
When a prescription is being populated, the system will search the patient's formulary plan, display the formulary status, and if the drug has any coverage factors.
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Notate Non-Administered Medication in a Patient's Chart
Providers can now track medications that were not administered to a patient due to medical contraindication, refusal of treatment by patient, or treatment not available.
Add a Not Administered medication without details:
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For Quality Measures, a specific reason is required as to why the medication is under Not Administered. Add a Not Administered medication with details:
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Reason for Rx Added to the Prescribed Medication Form
Providers can now send a pharmacy up to two ICD-10 diagnosis with the new Reason for Rx field.
Note: If a new diagnosis is selected, it will not be added to the patient's problem list. |
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Medication History can now be Retrieved from Surescripts
This feature enhancement is required to meet 2015 edition certification requirements and addresses the need to establish Medication History & Reconciliation which is important for medication safety and medication planning.
The medication history data is pulled from Surescript from the past 12 months or the last 50 drugs filled using the patient's name, date of birth and address to match to the prescriptions with their consent.
The following steps can be performed every day, but new data is only available every 3 days.
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Note: Clicking on the drug name will open the Medication History (from Surescripts) modal with additional details: | ![]() |
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Filled Prescription
Providers can now see if a patient fills a medication that was prescribed electronically.
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The fill status will also show in the patient's medication list. |
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Change Rx Request
Providers can now respond to prescription change requests sent by the pharmacy.
Note: If a new medication is approved, the previously prescribed medication will be marked as discontinued. |
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Cancel Rx Request
Providers can now initiate a cancel request of medication instead of calling the pharmacy directly.
Send the cancel request:
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A Cancellation Pending banner will show in the patient's medication list. The provider can click on the banner to go directly to the Cancel Rx task. |
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View a cancel request:
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Closing a cancellation request:
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Add exception per patient on Quality Measure report
The enhanced Quality Measure report allows users to see which category patients fall under for a specific measure with the ability to add exception reasons for accurate reporting.
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New bonus measure added to MIPS 2018 Advancing Care Dashboard
The MIPS eligible clinician who uses a 2015 Edition Certified EHR for reporting 2018 ACI measures will receive a one-time 10% bonus and can be added to the 2018 Advancing Care Dashboard.
To add the bonus:
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Bug Fixes
- Fixed an issue where the lab results status was not updated when results were available
- Fixed an issue where several vaccinations VIS dates were outdated
- Fixed an issue where providers were unable to prescribe controlled substances through EPCS
- Fixed an issue where the Manage Controlled Prescribing link displayed an "Organization ID is not valid" error
- Updated Gabapentin as a Schedule V Medication for the state of Kentucky
- Updated CDC recommendation to the 2018 immunization schedule
- Updated Zyrtec as a Schedule V Medication for the state of Louisiana
- Fixed an issue where the MIPS dashboard would not load
- Fixed an issue where encounter forms were printing with the wrong time zone
- Fixed an issue where  was showing instead of $ in the patient's account page
- Fixed an issue where users were unable to determine which insurance plan was being selected due to overlapping text