User Account Locked (Platform)
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All Kareo Service sign-ins are protected by account lock-out systems. If a user incorrectly authenticates a number of times or the user’s account is locked by a system administrator, their user account will be locked until a system administrator of the user's account unlocks it.
See the Security Notice for more information.
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If you have received the following message when logging in, reach out to your System Admin to reactivate your user account. Kareo’s support team is prohibited from unlocking user accounts.
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Tip: If you're unsure who your admin is, contact the user who created your account.