The Day-of Reminder is part of the Patient Communications function. This message is sent to patients via email and text message to remind them about their appointment and provide a link to get directions to your office. You can set the number of minutes before an appointment that this reminder is sent.
Note: In order for a patient to receive patient communications:
- Automated patient communication preferences must be set on the Profile tab of the patient's Demographics page.
- Messages are sent to the email address and home and mobile phone numbers entered on the Profile tab of the patient's Demographics page.
Access Patient Communications
Hover over the Platform icon in the upper left of the window and select Patient Communications. The Patient Communications window opens.
Set Day-of-Appointment Reminder Message