Set Appointment Reminder Messages
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Appointment Reminder Messages are part of the Patient Communications function and are sent to patients via email and text message to remind them of an upcoming appointment. Patients are prompted to confirm the appointment in the message, which updates the appointment status in Kareo to Confirmed on the Dashboard and Calendar. Set the number of days before an appointment that this reminder is sent, as well as select the option to send an additional notice if the patient has not confirmed.
In order for a patient to receive patient communications:
- Automated patient communication preferences must be set on the Profile tab of the patient's Demographics page.
- Messages are sent to the email address, mobile phone numbers, and home phone entered on the Profile tab of the patient's Demographics page.
Access Patient Communications
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Set Appointment Reminders
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