Navigate Patient Communications
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Kareo's Patient Communications function saves you time and increases your practice's income by sending automated appointment reminders and survey requests to patients via email, text message, or phone. Patient Communications also enables patients to confirm appointments, which are then reflected on the Dashboard and Calendar.
In order for a patient to receive communications:
- "Allow Appointment reminders for this location" is selected for the service location associated to the patient appointment.
- Automated patient communication preferences must be set on the Profile tab of the patient's Demographics page.
- Messages are sent to the email address and mobile phone numbers entered on the Profile tab of the patient's Demographics page.
Important Note:
- Appointment reminders are not available for group appointments.
Access Patient Communications
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Navigate Patient Communications
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