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Kareo Help Center

Reply to Message

Kareo provides a messaging system that enables users within a practice to easily and securely send messages to one another, and to receive and reply to Patient Portal messages. This includes messaging between Kareo Clinical (EHR), Kareo Desktop Application (PM), and mobile applications. The messaging system allows you to reference patients and add documents. You can also choose to be notified via email every time you are messaged.

 

Reply to Message

You can access messages from the top right of every window except when working in a Note.

  1. Click the envelope icon in the upper right of the window.
  2. In the message list, click the message you want to reply to, or hover over it and click reply.
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  1. Enter your message.
  2. If desired, click to attach a document (not to exceed 10MB) or reference a patient.
  3. Click Send.

 

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