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Kareo Help Center

Set Message Notifications

Updated: 10/28/2021
Views: 3445

Kareo provides a messaging system that enables users within a practice to easily and securely send messages to one another, and to receive and reply to Patient Portal messages. If desired, you can choose to be notified via email every time you are messaged.

Access Message Center

  1. Click the envelope icon. The messaging summary pop-up window opens.
  2. Click See All Messages. The Message Center opens.
Platform_Messages_Access.png

Configure Message Settings

  1. Click Settings. The Messages Settings pop-up window opens.
  2. Select from the following options:
    • Patient Portal: Click to select this option for Patient Portal messages to appear in the Inbox. Requires Kareo Clinical subscription.
    • Notifications: Click to select this option to receive email alerts for every new message.
  3. Click Save when finished.
Platform_Messages_Settings.png
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