Updated: 04/22/2020
Views: 662
Duplicate a message template to copy and modify it to meet your needs without having to create a new template from scratch.
Access Message Template
- Click the envelope icon. The messaging summary window opens.
- Click See All Messages. The Message Center opens.
- Click Message Templates on the left menu. A list of current Message Templates opens.
- Click the drop-down arrow and select Duplicate. The New Message Template page opens.
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- "Copy of" is added to the beginning of the Template Name. Make desired changes to the name of the template.
- Make desired changes to the Subject Line and Body.
- Click Save when finished. A green confirmation message displays and the new template displays in the Message Templates list.
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