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Kareo Help Center

Message Kareo Medical Billing

If you need help or have questions, you can email Kareo Medical Billing Support at any time from within the Messaging feature. 

Send a message to Kareo Medical Billing Support

  1. Click Tasks & Messages on the top menu and select View Messages. The Messages window opens
  2. Click Contact Support.

KMB PM message support 1.png

  1. Enter your message information. 
    1. Cc (optional): Send a copy of the message to a user in the practice.
    2. Reason: Select a reason for your message from the drop-down menu.
    3. Reference (optional): Start typing a patient name to reference in the email.
    4. Document and Encounter links (optional): Click Document or Encounter to attach a file from your Kareo account or your computer.
    5. Subject: Enter the subject of your message.
    6. Body: Enter a description or details of your message.
  2. Click Send when finished.

KMB PM message support 2.png

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