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Kareo Help Center

Set Profile Photo, Background Image, and Provider Quote

Customize your online provider profile with a photo, background image, and favorite quote.

Open Provider Profile

  1. Hover over the Platform icon in the upper left of the window and select Provider Profiles from the drop-down menu. The Provider Profiles window opens.
  2. Click Manage on the right of the provider name. The Provider's Profile opens.

PF open provider profile 1.png

Add or Change Profile Basics

Background Image 

  1. Hover over Background Image and click Edit on the right when it appears.
  2. To select a default background, click on an available image and click Save Changes.
  3. To add a custom background, click upload your own and add a file from your computer. The Edit Background Photo window opens.
    Note: An image must meet the following criteria to be uploaded:
  • File type: .jpg, .jpeg, .png, .tif, or .gif
  • File size: 250kb-10mb
  • Measurements: minimum 1080 pixels in width and 270 pixels in height
  1. Drag an image from your desktop or click browse for a photo and select an image from your computer. The selected image displays in the Edit Background Photo window.

PF profile background 1.png

  1. Click and drag the crop box over the desired area of the image. The area inside of the box is what will be kept.
  2. Click and drag the corners of the crop box adjust the size, if necessary.
  3. Click Crop when placement is complete.
  4. Review the image and click Confirm crop to save the image, or click Redo crop to make additional changes. The saved image displays in the Background Image section of the profile.

PF profile background 2.png

Profile Photo

  1. Hover over Profile Photo and click Edit on the right when it appears.
  2. Click Upload your own. The Edit Profile Photo window opens.
  3. Drag and drop an image from your desktop into the box, click browse for a photo to add an image from your computer, or click take a photo to take a picture using your webcam. The image displays in the Edit Profile Photo window.
    Note: An image must meet the following criteria to be uploaded:
  • File type: .jpg, .jpeg, .png, .tif, or .gif
  • File size: 250kb-10mb
  • Measurements: minimum 200 pixels in height and width

PF profile picture 1.png

  1. Click and drag the crop box to center it over your picture, as desired.
  2. Click and drag the corners of the crop box to reduce or enlarge the size, if necessary.
  3. Click Crop when placement is complete.
  4. Review the image and click Confirm crop to save the image, or click Redo crop to make additional changes. The saved image appears in the Profile Photo section.

PF profile picture 2.png

Provider Quote

  1. Hover over Provider Quote and click Edit on the right when it appears.
  2. Enter a quote of up to 100 characters.
  3. Click Save Changes when finished. The quote appears in the Provider Quote section of the profile.

PF profile quote.png