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Kareo University

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Updated: 12/01/2022
Views: 235982
Kareo University is a FREE online Learning Management System available to all customers. In Kareo University (KU), customers have access to register for live trainings, view pre-designed courses, and eLearnings anytime, anywhere.
  • Accommodates all learning needs
  • Courses are self-paced, instructor led, and hands-on
  • Register for live multi-attendee trainings with a Kareo training specialist
  • Courses are designed to be taken in order by user role to increase proficiency
  • Built in knowledge checks and assessments
  • Receive a Kareo Certification upon completion

New to Kareo? Review the Get Started guide and watch the Navigate Kareo University video to learn how to access Kareo University and more.

 KU_New.png

FAQ

Answers to the most common Kareo University questions.

Question Answer
How do I login into Kareo University? Log into Kareo and click GO TO TRAINING from the training card to access Kareo University.
How do I reset my password? Click here to reset your password.
Is there a preferred browser to use Kareo University? For the best learning experience, use the latest version of Chrome.
Can I access the training card in the Desktop Application? No. The training card is only available through the Dashboard. This allows you to access training from a computer or a mobile device.
I completed my training, how do I dismiss the training card? Click I completed my training on the training card to remove the training card from the Dashboard.
Can my manager/admin view the progress of my training? You can download a PDF of your training history to provide to your manager/admin. Follow the steps below in Kareo University to download the training history PDF:
  1. Click Download Training History at the top right corner of the page. The Download Training History pop-up window opens.
  2. Click Available for Download. A PDF is downloaded.
I accidentally removed the training card before the 90 days, can I get it back? If your user was created less than 90 days ago, do one of the following to access the training card:

If your user was created more than 90 days ago, follow the steps below to access your learning paths in Kareo University:

  1. Open a new browser window.
  2. Type app.kareo.com/kareo-university-ui in the top address bar and press Enter on your keyboard. The Kareo login page opens.
    Tip_Icon.png Tip: Add app.kareo.com/kareo-university-ui to your bookmarks to access KU.
    Note: You will not be able to log into KU if you bookmark kareouniversity.learnupon.com/dashboard. 
  3. Enter the email address associated with your Kareo username and your password. Then, click Sign In. The Kareo University page opens.
    Note: If you are already logged into Kareo, the Kareo University page automatically opens.
  4. The training card will no longer be available on your Kareo Dashboard. Continue accessing app.kareo.com/kareo-university-ui to complete your training.
The training card disappeared after 90 days, but I'm not done with training. How do I access Kareo University? Follow the steps below to access your learning paths in Kareo University:
  1. Open a new browser window.
  2. Type app.kareo.com/kareo-university-ui in the top address bar and press Enter on your keyboard. The Kareo login page opens.
    Tip_Icon.png Tip: Add app.kareo.com/kareo-university-ui to your bookmarks to access KU.
    Note: You will not be able to log into KU if you bookmark kareouniversity.learnupon.com/dashboard. 
  3. Enter the email address associated with your Kareo username and your password. Then, click Sign In. The Kareo University page opens.
    Note: If you are already logged into Kareo, the Kareo University page automatically opens.
  4. The training card will no longer be available on your Kareo Dashboard. Bookmark app.kareo.com/kareo-university-ui to continue accessing Kareo University and completing your training.
I am a new Kareo user, but do not have access to the training card. How do I access Kareo University? The following steps should only be completed by the user who needs access to Kareo University for training. Logging into or accessing the dedicated webpage below will create a Kareo University user for the person who logs in and assign learning paths based on their user roles.
  1. Open a new browser window.
  2. Type app.kareo.com/kareo-university-ui in the top address bar and press Enter on your keyboard. The Kareo login page opens.
    Tip_Icon.png Tip: Add app.kareo.com/kareo-university-ui to your bookmarks to access KU.
    Note: You will not be able to log into KU if you bookmark kareouniversity.learnupon.com/dashboard. 
  3. Enter the email address associated with your Kareo username and your password. Then, click Sign In. The Kareo University page opens.
    Note: If you are already logged into Kareo, the Kareo University page automatically opens.
  4. Refresh the Kareo University page to view all assigned learning paths.
  5. Bookmark app.kareo.com/kareo-university-ui to continue accessing Kareo University and completing your training.
Who do I contact if I have additional questions? Contact the Training Team at [email protected] for assistance.
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