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Kareo Help Center

Navigate Telehealth Settings

Updated: 04/19/2023
Views: 1939

Kareo generates a unique URL for every Kareo Telehealth subscribed provider to simplify how the patient joins the visit room. Providers can post their Telehealth URL on their website, email signature, or social media for patients to quickly access their appointment. Patients who have reoccurring appointments with the provider can bookmark the Telehealth URL and quickly join when their appointment starts.

Note: System Administrators and Office Staff can manage the Telehealth URL for all providers in the practice but Providers can only manage their own.

Access Telehealth Settings

  1. Hover over the User icon and click on Practice Settings. The Practice Settings page opens.
  2. Click Telehealth Settings. The Telehealth Settings page opens.

Navigate Telehealth Settings

  1. Telehealth URL: The unique URL for the provider displays. When applicable, patients receive the Telehealth URL in their appointment reminders to join the visit.
  2. Learn More: Click for additional details if the provider has not activated Kareo Telehealth.
  3. Edit: Click to customize the provider's unique URL.
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