Release Notes February 2021

Updated: 03/09/2021
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On February 18, 2021, your Kareo account will be upgraded to the latest version.

Billing

Kareo was updated with the new:
- AstraZeneca and Janssen COVID-19 Vaccine CPT codes. Visit the AMA website for more information about CPT codes for AstraZeneca and Janssen COVID-19 vaccines.
- COVID-19 ICD-10 codes implemented by the CDC. Visit the CMS website for more information about 2021 ICD-10 updates.
The Stripe Terminal Collect Patient Payment feature displays more specific error messages when a payment cannot be processed.

Fixed an issue where encounters with Telehealth as the POS could not be approved
Fixed an issue where users experienced latency logging into and navigating in Kareo
Fixed an issue where users were unable to access Kareo
Fixed an issue where Kareo Engage Patient Intake information was merged but the Patient record in the Kareo Desktop Application (PM) did not update
Fixed an issue where Patient Collections page was not displaying the patient balances
Fixed an issue where 2021 Medicare Rates did not populate in Contracts and Fees
Fixed an issue where the "I've forgotten my username or password!" feature did not send the email to the user
Fixed an issue where the Activate button was missing under the Patient Payments Settings
Fixed an issue where the Billing Questions contact information was missing on the Payment Receipt

AstraZeneca and Janssen COVID-19 vaccines are accessible to order, administer as new, or add as historical.
Users are now logged out of CQMsolution when they log out of Kareo.
Kareo was updated with the new COVID-19 ICD-10 codes implemented by the CDC. Visit the CMS website for more information about 2021 ICD-10 updates.

Fixed an issue where prescription sent after 4:00 PM PST submitted a future date to the pharmacy
Fixed an issue where a denied renewal request processed as a new prescription
Fixed an issue where the quantity prescribe does not match the quantity displayed on the active medication list or when printed
Fixed an issue where providers were unable to take action on eRx send failure or change request
Fixed an issue where all problems in the assessment section of a note did not populate in the plan section
Fixed an issue where users were unable to save changes to the family history section of a new note
Fixed an issue where providers were unable to respond to refill requests from the pharmacy
Fixed an issue where problems in a physical therapy note was populated in the treatment section instead of plan
Fixed an issue where users received an error message when attempting to save changes to a note type
Fixed an issue where providers were unable to prescribe Norco 10mg-325mg oral tablets
Fixed an issue where the year 2021 was not an option to select from the date picker
Fixed an issue where users were unable to access medications from the patient's face sheet
Fixed an issue where prescriptions sent to the pharmacy was linked to a different patient

Fixed an issue where available appointment times were incorrectly displayed in the Provider Profile

New accounts, practices, and users now have an in-app setup checklist that helps navigate them through getting started with Kareo. Feature available by the end of February 2021.
The Stripe Terminal Collect Patient Payment feature displays more specific error messages when a payment cannot be processed.

Fixed an issue where users received an error message when attempting to view the Dashboard or the Calendar
Fixed an issue where users were unable to access Kareo
Fixed an issue where text appointment reminders did not include the service location address

Fixed an issue where users were logged out of the mobile app after 15 minutes even if the session is active