Appointment Confirmation Messages are part of the Patient Communications function and can be set to automatically email patients when an appointment is scheduled, rescheduled, or canceled.
Note: In order for a patient to receive patient communications:
- Automated patient communication preferences must be set on the Profile tab of the patient's Demographics page.
- An email address must be entered on the patient's Profile tab of the Demographics page.
Access Patient Communications
Hover over the Platform icon in the upper left of the window and select Patient Communications. The Patient Communications window opens.
Set Appointment Confirmation Messages
An Appointment Confirmation Message is emailed to the patient after an appointment is scheduled, rescheduled, or canceled.