If you need help or have questions, you can contact Kareo Billing Support at any time from within the Messaging function.
| Access Messaging - Click the Envelope icon in the top navigation bar. The messaging summary window opens.
- Click the Send a message to billing support link at the bottom of window. A new message to Contact Support opens.
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- Enter your message information.
- Cc : Send a copy of the message to a user in the practice, if desired.
- Reason: Select a reason for your message from the drop-down menu.
- Reference: Reference a patient in the message or click Document to attach a file from your Kareo account or your computer, if desired.
- Subject: Enter the subject of your message.
- Body: Enter a description or details of your message
- Click Send when finished.
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