Publish or Remove Patient Review

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Updated: 03/23/2022
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Post-visit patient survey results can be privately reviewed in Kareo and then posted to the provider's online profile to boost the image of the practice. Once a patient survey has been completed, feedback details can be accessed from the Surveys & Reviews page. After reviewing the survey results, the overall satisfaction rating and public testimonial sections of the survey can be shared on the provider's online profile.

Providers can also remove reviews that were previously published or automatically posted to the provider's online profile.

Available for Kareo Engage subscribers.

Access Surveys & Reviews Hover over the Engage icon and click on Surveys & Reviews. The Surveys & Reviews page opens.
Publish Patient Review Click View Review. The Patient Survey pop-up window opens. Review the Overall Rating and Public Testimonial sections to confirm you would like to publish the information provided. Click Publish on Profile. A confirmation message displays and a blue Published icon appears next to the review. The review is now published on the provider's profile.
View Published Review After the review is published, the review is now available on the provider's profile. Access the provider's profile. Scroll down the the Testimonials section. Published reviews are displayed. If applicable, click View All to see additional reviews.
Remove Patient Review If necessary, remove a published patient review from the provider's profile. Click View Review. The Patient Survey pop-up window opens. Click Remove from profile. The patient review is unpublished from the provider's profile.

Access Surveys & Reviews

Publish Patient Review

View Published Review

Remove Patient Review