Updated: 10/02/2020
Views: 2685
The patient broadcast feature allows the provider or front office staff to quickly and easily notify patients of changes in a provider’s schedule. Create a personal message to inform single or multiple patients of the change in their upcoming appointment.
Available for Kareo Engage subscribers.
Create Patient Broadcast
- Hover over the Engage icon and click on Patient Broadcast. The Patient Broadcast page opens.
- Select the provider from the drop-down list who will be sending the message.
- Enter a message up to 140 characters in length.
- Click Next: Specify Recipients. The Specify Recipients page opens.
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Specify Recipients
- Click to select the appointment date(s) relevant to the message.
- Click to select the applicable practice location(s).
- Click Next: Send Message. The Review Patient List page opens.
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Review Patient List
- Review the message delivery options and patient list. To remove a delivery option or patient, click to clear the checkbox.
- Click Next: Send Message. The Confirm Broadcast Message pop-up window opens.
- Review the message details and click Send Message.
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- A confirmation message appears in the Patient Broadcast page.
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