Skip to main content


Kareo Help Center

Edit a Problem

Changes can be made to a problem from within a note or on the Problems page in the patient's record. 

Open a Note

  1. Enter the first 2–3 letters of the patient's name in the top navigation bar search box.
  2. Click to select the patient from the auto-populated results. The patient's record opens to the Face Sheet.
  3. Click Notes in the left menu. The Notes page opens.
  4. Click Open on the right of an existing note or click Create Note to open a new one.

EHR navigate to notes.png

Edit a Problem

  1. Click Assessment. The Assessment box opens.
  2. Click Include Problems. The Include Problems window opens to the Active problems in the patient's record.

EHR open problems in a note.png

  1. Click on the problem in the list that you would like to edit. The Edit Problem window opens.
  1. Click Inactive to move the problem to the Inactive list.
  2. Click to make the problem Type Acute or Chronic.
  3. Click to add a Start Date and/or End Date (Acute problems only) for the problem.
  4. Add notes about the problem in the Comments box. Make changes and click Save.
  5. To change an extension on an ICD-10 injury code with a seventh character, click Change Extension. Select the appropriate extension from the list displayed under the ICD-10 Problem field.
  6. Click Mark as Error to indicate that the problem was added in error. Learn more here.
  1. Click Save to record your changes.

EHR edit a problem.png