Why is there a lock symbol/icon next to my note?
The lock icon indicates that another user is accessing the note.
To unlock a note
- Hover your mouse over the lock icon to see the name of the user who has the note open.
- Ask the user to log into the system, open the locked note, and then close it by clicking Save & Close in the bottom right of the window. The note will automatically unlock.
- Press F5 on your keyboard to refresh your screen.