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Kareo Help Center

Why don’t I see my patient’s preferred pharmacy listed?

If you do not see a specific pharmacy listed, try the following options:

  • Verify that the pharmacy is connected to the Surescripts electronic network.
  • Use only lowercase letters when searching by pharmacy name.
  • Search by city or zip code only.
  • Confirm that the correct Pharmacy Type has been selected from the drop-down menu (Retail , Mail Order , or Both).