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Kareo Help Center

Respond to Renewal Request as a Proxy

Once assigned as a proxy, the user can respond to renewal request sent by the pharmacy on behalf of the provider.

Navigate to eRx Requests

  1. Hover over the Clinical icon and click on eRx Request. The eRx Request page opens.
  2. Select and open the renewal request. The Rx Renewal Received page opens.

Respond to Renewal Request

  1. Under Renewal Response, select “Approve” or “Deny”.
  2. Click Submit to respond to the pharmacy.


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