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Kareo Help Center

Respond to Renewal Request as Proxy

Updated: 02/03/2021
Views: 1485

Once assigned as a proxy, the user can respond to renewal request sent by the pharmacy on behalf of the provider.

Navigate to eRx Requests

  1. Hover over the Clinical icon and click on eRx Request. The eRx Request page opens.
  2. Select and open the renewal request. The Rx Renewal Received page opens.
eRx_Proxy_Requests.png

Respond to Renewal Request

  1. Under Renewal Response, select “Approve” or “Deny”.
    Note: Only the prescribing provider can make changes to the prescription.
  2. Click Submit to respond to the pharmacy.
eRx_Proxy_Renewal.png
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