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Kareo Help Center

Add Supervising Provider to ePrescription

Updated: 09/20/2022
Views: 43

eRx enrolled prescribers has the option to submit ePrescriptions with a Supervising Provider. This helps alleviate rejected prescriptions from pharmacies requiring the Supervising Provider name to be in the electronic file instead of the pharmacy notes.

Regulations for Supervising Provider submission through ePrescription varies by state. Review laws specific to the provider's state for more details.

Important Notes:

  • This feature is only available for ePrescriptions
  • The selected supervising provider name will not populate on printed prescriptions
  • Only eRx enrolled providers can enable this option
  • Only active and eRx enrolled providers can be selected from the Supervising Provider drop-down

Enable Supervising Provider

The following steps must be completed for any prescriber who requires a supervising provider to be submitted with their ePrescription.

  1. Hover over the User icon and click on Practice Settings. The Practice Settings page opens.
  2. Click User Settings. The User Settings page opens.
  3. Click Edit next to the provider's name. The Edit Provider page opens.
  4. Click to select "Enable Supervising Provider for Prescribing".
    Note: The provider must be enroll for eRx for this option to be available.
  5. Click Save Provider. The option to select a Supervising Provider on a prescription is now available.
Clinical_eRxSupervisingProvider_Enable.png

ePrescription: Select Supervising Provider

Only active providers who are eRx enrolled populates in the drop-down list. EPCS enrollment is not required for supervising providers.

  1. Search for and open the patient's chart.
  2. Click Medications. The Active Medications page opens.
  3. Click +Prescription. The Prescribe Medication page opens.
  4. Prescribe the medication.
  5. Select a Supervising Provider from the drop-down.
  6. Click Preview and Send. The New Prescription (Preview) pop-up window opens.
Clinical_eRxSupervisingProvider_Select.png
  1. Verify the prescription details.
  2. Click Send Now to send the prescription with the Supervising Provider to the pharmacy.
    • To make changes to the prescription, click Edit.
Clinical_eRxSupervisingProvider_Send.png

View Submitted Supervising Provider

  1. Search for and open the patient's chart.
  2. Click Medications. The Active Medications page opens.
  3. Click on the prescribed medication with a Supervising Provider. The ePrescription pop-up window opens.
  4. The prescriber and supervising provider displays with details of the prescribed medication.
Clinical_eRxSupervisingProvider_View.png
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