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Kareo Help Center

Objective 9: Secure Messaging

Measure 2016

For at least 1 patient seen by the Eligible Professional (EP) during the EHR reporting period, a secure message was sent using the electronic messaging function of CEHRT to the patient (or the patient-authorized representative), or in response to a secure message sent by the patient (or the patient-authorized representative) during the EHR reporting period.

Measure 2017

For more than 5 percent of unique patients seen by the EP during the EHR reporting period, a secure message was sent using the electronic messaging function of CEHRT to the patient (or the patient-authorized representative), or in response to a secure message sent by the patient  (or the patient-authorized representative) during the EHR reporting period. 

 

  • Exclusion: Any EP who has no office visits during the EHR reporting period, or any EP who conducts 50% or more of his or her patient encounters in a county that does not have 50% or more of its housing units with 4Mbps broadband availability according to the latest information available from the FCC on the first day of the EHR reporting period.

For an EP to successfully attest for Objective 9, they will need to activate their Practice Portal. Patients initiate messages from their Patient Portal, while EPs receive/respond messages in their Practice Portal.

Attestation

An EP must report the thresholds for this measure as generated by the Meaningful Use Functional Measures Report for the designated reporting period.

Audit Documentation

We recommend that a screen shot of patient secure messaging is placed in your audit folder and retained for a minimum of 6 years after your attestation. Your audit folder will provide necessary verification if you are selected for a CMS Incentive Program audit.