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Kareo Help Center

Kareo Web and Mobile App System Requirements

Below are the system requirements for running Kareo's web and mobile applications.

Supported Browser

  • The latest version of Chrome and Firefox

Recommended Hardware

  • Windows PC: 2 gigahertz (GHz) or faster (minimum 1 GHz required), 32-bit (x86) or 64-bit (x64) processor
  • Mac: Intel or Power PC G5
  • 4 gigabytes (GB) RAM (minimum 2 GB required)
  • 19” monitor with 1280x1024 screen resolution (minimum requirement  17” monitor with 1024x768 screen resolution)

Recommended Network Configuration and Bandwidth

  • Broadband internet connection
  • 5 Mbps or greater. Less than 5 Mbps may produce suboptimal response times.

Not Supported

  • Safari browser
  • Internet Explorer browser
  • Mobile browsers
  • Android OS (smartphones, tablets, and netbooks)

Supported Mobile Devices (Kareo Mobile App)

  • Apple iPhone 5 and later models
  • Apple iPad 2 and later models
  • Apple iPad Mini 2 and later models
  • All Apple iPad Air and iPad Pro
  • Requires Apple iOS 10 or later


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