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Kareo Help Center

Setup Kareo Telemedicine

Kareo offers built in telemedicine so you can see your patients over secure video with full reimbursement for follow-up and minor urgent care. Setup Kareo Telemedicine to start scheduling appointments and configure your profile.

Note: Telemedicine is only supported in Chrome.

 

Sign In Process

The telemedicine sidebar is visible for providers in the platform on the Agenda and the Calendar pages.

  1. Hover over the blue camera icon and click TELEMEDICINE SIDEBAR to open. The Telemedicine window opens in the sidebar.
Telemedicine_Access.png
  1. Click Sign In. The Login window opens in the sidebar.

Telemedicine_SignIn.png

  1. Enter your email address and password. Then, click Sign In. The Profile window opens in the sidebar.
Telemedicine_Login.png
  1. Click Install to install the telemedicine video visit extension. The Chrome Web Store window opens.
Telemedicine_Install.png
  1. Click Add to Chrome to install. The Confirmation pop-up opens.
  2. Click Add app.
Telemedicine_AddtoChrome.png

Practice Settings

Add your practice logo or set up your self-pay rates from the Telemedicine menu.

  1. Hover over the blue camera icon and click TELEMEDICINE SIDEBAR to open. The Telemedicine window opens in the sidebar.
  2. Click Telemedicine Menu at the bottom left of the sidebar. The Menu window opens.
  3. Click Practice Settings. The Practice Settings window opens in the sidebar.
  4. To add your logo, click Edit.
    1. Drag and drop an image into the window or click on Click to Upload a file.
    2. Click Save.
Telemedicine_Logo.png
  1. To set up your self-pay rates, click on Click here to Add, Remove or Edit. The Telemedicine Portal opens in a new window.
    1. Click the Rates tab.
    2. Select the procedure code from the Description drop-down.
    3. Enter the Self-pay Rate.
    4. Click Add.
    5. Repeat the steps for additional charges, as necessary.
    6. Refresh the Telemedicine sidebar in Kareo for the changes to reflect.
Telemedicine_Rates.png

User Settings

Add a profile picture for patient facing communications.

  1. Hover over the blue camera icon and click TELEMEDICINE SIDEBAR to open. The Telemedicine window opens in the sidebar.
  2. Click Telemedicine Menu at the bottom left of the sidebar. The Menu window opens.
  3. Click User Settings. The User Settings window opens in the sidebar.
  4. Drag and drop an image into the window or click on Click to Upload a file.
  5. Select a Practitioner Type from the drop-down.
  6. Click Save.
Telemedicine_User.png
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