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Kareo Help Center

Bill for Telemedicine Visits

Once a Kareo telemedicine visit is completed, a draft encounter will automatically get created.

Draft Encounter

  1. Click Encounters > Find Encounter. The Find Encounter window opens.
  2. Click the Draft tab.
  3. Look for and double-click on the patient's encounter.
  4. The draft encounter will be populated with:
    1. Patient Name and Case (if available)
    2. From and Through Date
    3. Rendering Provider
    4. Service Location as Telemedicine
    5. Patient Payment (if collected)
    6. Memo indicating that the payment was collected through Kareo Telemedicine
    7. Procedure placeholder (Kareo)
    8. Diagnosis Code placeholder (XXX.00)
    9. Medical Office Notes (if applicable) includes billing details around telemedicine-specific eligibility check performed, to assist with the coding of the visit
  5. The encounter will then need to be coded and moved through your normal encounter billing process. 

For tips and info about telemedicine billing and reimbursement, see Billing Reimbursement.


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