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Kareo Help Center

Bill for Telemedicine Visits

Once a Kareo telemedicine visit is completed, a draft encounter will automatically get created.

Locate Draft Encounter

The draft encounter will include:

  1. Patient
  2. Case (if available)
  3. Patient Payment (if collected)
  4. Memo indicating that payment was taken as a telemedicine payment
  5. CPT placeholder
  6. Diagnosis Code (XXXX.00)
  7. Medical Office Notes (if applicable) includes billing details around telemedicine-specific eligibility check performed, to assist with the coding of the visit

Encounters will then need to be coded and moved through your normal encounter billing process. 

For tips and info about telemedicine billing and reimbursement, see

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