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Kareo Help Center

Sign Up for Kareo Telemedicine

Kareo offers built in telemedicine so you can see your patients over secure video with full reimbursement for follow-up and minor urgent care. 

Only completed and confirmed visits are billed. There is no charge for reschedules, no-shows or cancelations. For more information, see Telemedicine FAQs.

Note: Telemedicine is only supported in Chrome.


Sign Up Process

The telemedicine sidebar is visible for providers in the platform on the Agenda and the Calendar pages.

  1. Hover over the blue camera icon and click TELEMEDICINE SIDEBAR to open and learn more about how Kareo Telemedicine works.
  1. Click Start for Free to receive your first 10 telemedicine visits for free. The Activation window opens in the sidebar.


  1. Click Done to close the sidebar. A welcome email will be sent in the next 2 business days.

Activation Steps

The activation process has started. When the welcome email is received, follow the activation steps below.

  1. Click the ACTIVATE NOW button from the welcome email.



  1. A window will open and prompt you to set a password for Kareo Telemedicine.
    1. When finished, click Submit.

Note: Best practice is to use the same password as your Kareo login.

  1. Click Get Started to start the Telemedicine Training.
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