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Kareo Help Center

Sign Up for Kareo Telemedicine

Kareo offers built in telemedicine so you can see your patients over secure video with full reimbursement for follow-up and minor urgent care. 


Access Kareo Telemedicine Signup Process

  1. The telemedicine sidebar is visible for providers in the platform on the Agenda and the Calendar pages. Hover over the blue camera icon and click TELEMEDICINE SIDEBAR to open and learn more about how Kareo Telemedicine works.
  1. Click Start for Free to receive your first 10 telemedicine visits for free. The Activation window opens in the sidebar.



Activation Steps

The activation process has started. A welcome email will be sent.

  • Click the ACTIVATE NOW button from the welcome email.
  • A window will open and prompt you to create a Password for Kareo Telemedicine.

Note: Best practice is to use the same Password as your Kareo login.


Telemedicine Setup

  • Set up your account and click Save and continue.
  • Set up you practice and click Save and continue.
  • Once Kareo Telemedicine setup is complete, the Telemedicine Appointments window will open. This window can also be accessed outside of the Kareo platform sidebar at



Fee Schedule

Set up your fee schedule from the Telemedicine drop-down menu within the shown window, or from the Kareo Agenda sidebar.

  • Click Practice Settings, then click the Rates tab.


Pricing: $7 per visit. Only completed and confirmed visits are billed. There is no charge for reschedules, no-shows or cancelations. For more information, see Telemedicine FAQs.



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