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CLAIM LEVEL DATE TIME TYPE FORMAT QUALIFIER IS MISSING OR INVALID

Rejection Message Rejection Details Resolution

CLAIM LEVEL DATE TIME TYPE FORMAT QUALIFIER IS MISSING OR INVALID

UB-04 Institutional Rejection

Segment DTP (Admission Date/Hour) has been populated onto the encounter.

It may be used only on inpatient claims (and some outpatient claims) as defined by the NUBC (National Uniform Billing Committee).

Segment DTP is defined in the guideline at position 1350 of the ANSI 837I (institutional) and loop 2300 DTP*435 of the ANSI 837P professional) EDI file. 

Follow the instructions below to remove the Admission Date on the encounter:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. On the Edit Claim window, double-click on the Encounter number. 
  4. Select the “Date” field under the Admission section and click “Delete” on your keyboard.
  5. Ensure that the “Date” field now displays "None".
  6. Select the “Hour” field under the Admission section and click “Delete” on your keyboard.
  7. Ensure that the “Hour” field is now blank.
  8. Select the “Discharge Hour” field under the Admission section and click “Delete” on your keyboard.
  9. Ensure that the “Discharge Hour” field is now blank.
  10. Click Save all the way out.

Then, rebill and resubmit all affected claims.