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2000A THE PROVIDER INFORMATION SEGMENT (LOOP 2000A, PRV) MUST BE SUBMITTED

Rejection Message Rejection Details Resolution

2000A the Provider Information Segment (Loop 2000A, PRV) Must Be Submitted

This rejection indicates that the Billing Taxonomy code is required and was not sent out properly on the electronic claim (Loop 2000A, PRV segment).

Follow the instructions below to add the group
taxonomy code to the claim:

Follow these steps if there is NOT already an existing insurance company override for this payer:

  1. Click Settings > Providers.
  2. Look for and open the provider record.
  3. Click on the Claim Settings tab.
  4. Click Add.
  5. Click Insurance Company.
  6. Look for and select the insurance company.
  7. Check “Show Advanced Settings”
  8. Click the Group Specialty button.
  9. Look for and select the correct taxonomy code.
  10. Click Save all the way out (multiple saves may be required).

Then, rebill and resubmit all affected claims.

OR

Follow the instructions below to edit the rendering provider's NPI in an existing insurance company override:

  1. Click Settings > Providers.
  2. Look for and open the provider record.
  3. Click on the Claim Settings tab.
  4. In the Override Claims Settings section double click on the appropriate insurance company to open it.
  5. Check “Show Advanced Settings”.
  6. Look for and select the insurance company.
  7. Check “Show Advanced Settings”
  8. Click the Group Specialty button.
  9. Look for and select the correct taxonomy code.
  10. Click Save all the way out (multiple saves may be required).

Then, rebill and resubmit all affected claims.