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Kareo Help Center

Your claims cannot be submitted without a valid adjudication date from the other payer's payment Please open the Edit Payment ID= task in Kareo and enter a valid adjudication date

Rejection Message Rejection Details Resolution

Your claims cannot be submitted without a valid adjudication date from the other payer's payment Please open the Edit Payment ID= [] task in Kareo and enter a valid adjudication date.

Kareo Validation Error

This rejection indicates that the adjudication date is missing from the primary payer’s payment.

Claims billed without an adjudication date for the primary payer’s payment will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer.
 
Note: Since claims rejected within Kareo are not forwarded to the clearinghouse you will be unable to generate timely filing for that submission until validation errors have been corrected and the claim resubmitted.

 

Follow the instructions below to add an adjudication date to the payment:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. Double-click on the primary payment in the Transactions to open the Edit Payment window.
  4. Enter the Adjudication Date for the payment.
  5. Click Save all the way out.

Then, rebill and resubmit all affected claims.