|Rejection Message||Rejection Details||Resolution|
Patient DOB missing
Kareo Validation Error
This rejection indicates that the patient’s date of birth is missing from the patient record.
Claims billed without the patient’s date of birth will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer.
Note: Since claims rejected within Kareo are not forwarded to the clearinghouse you will be unable to generate timely filing for that submission until validation errors have been corrected and the claim resubmitted.
Follow the instructions below to enter the date of birth for the patient:
Then, rebill and resubmit all affected claims.