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Must have hospitalization start date if place of service code is 21 (Inpatient Hospital). Add hospitalization start date to the encounter or to the case

 

Rejection Message

Must have hospitalization start date if place of service code is 21 (Inpatient Hospital). Add hospitalization start date to the encounter or to the case.

Rejection Details

Kareo Validation Error

This rejection indicates the claim was submitted without a Hospitalization Start Date. 

Claims billed without a Hospitalization Start Date with a place of service of 21 (Inpatient Hospital) will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer.
 
Note: Since claims rejected within Kareo are not forwarded to the clearinghouse you will be unable to generate timely filing for that submission until validation errors have been corrected and the claim resubmitted.

Resolution

There are two places where the date may have been entered. Follow the appropriate steps below to add the date.

Follow the instructions below to enter the hospitalization date on the encounter:

  1. Click Encounters > Track Claim Status. The Find Claim window opens.
  2. Look for and double-click on the encounter that needs correcting. The Edit Claim window opens.
  3. Double-click on the Encounter number. The Edit Encounter window opens.
  4. Click the arrows next to Hospitalization Dates to expand.
  5. Enter the Start Date.
  6. If applicable, enter the End Date.
  7. Click Save & Rebill.

Then, resubmit all affected claims.

Encounter_HospDates.png