Skip to main content

 

Kareo Help Center

Missing N301 street address for (referring provider) Missing N401 city in address for (referring provider) Missing N402 state in address for (referring provider)

Rejection Message Rejection Details Resolution

Missing N301 street address for (referring provider)
Missing N401 city in address for (referring provider)
Missing N402 state in address for (referring provider)

 

 

 

Kareo Validation Error

This rejection indicates that the provider’s address is missing from the referring physician's record.

Claims billed without an address for the provider will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer.

Note: Since claims rejected within Kareo are not forwarded to the clearinghouse you will be unable to generate timely filing for that submission until validation errors have been corrected and the claim resubmitted.

 

 

Follow the instructions below to enter an address for the referring provider:

  1. Click Settings > Other Lists > Find Referring Physicians.
  2. Look for and double-click on the referring provider that needs correcting.
  3. Enter an address in the Address field with a valid 9 digit zip code.
  4. Use the USPS Zip Code Look Up tool to validate the 9 digit zip code.
  5. Click Save.

Then, rebill and resubmit all affected claims.