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Date of Service From and To dates are invalid. Your claims cannot be submitted because the Date of Service From date is after the Date of Service To date

Rejection Message Rejection Details Resolution

Date of Service From and To dates are invalid.

Your claims cannot be submitted because the
Date of Service From date is after the Date of
Service To date. This would result in a rejection at the clearinghouse.

Please open Encounters > Track Claim Status, then find and open the claim ID above, double-click on the Encounter number, correct the Date of Service From and To dates, then resubmit the claim.

Kareo Validation Error

This rejection indicates that the date of service enter on the encounter is invalid

Claims billed with an invalid "From" and "To" Date of Service on the encounter will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer.
 
Note: Since claims rejected within Kareo are not forwarded to the clearinghouse you will be unable to generate timely filing for that submission until validation errors have been corrected and the claim resubmitted.

 

 

Follow the instructions below to verify the “From” and “To” dates on the encounter:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. On the Edit Claim window, double-click on the Encounter number.
  4. Under the Dates section, check the “From Date” and “Through Date”. Verify that the date range for the month, day and year are correct.
  5. Under the Procedures section, check the “From Date” and “To Date” columns for each service line. Verify that the date range for the month, day and year are correct.
  6. Click Save and Rebill.

Then, rebill and resubmit all affected claims.

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