Patient zip code not valid Please open the Edit Patient task in Kareo and enter a valid U.S. zip code in 5 or 5+4 format
Patient zip code not valid Please open the Edit Patient task in Kareo and enter a valid U.S. zip code in 5 or 5+4 format.
Kareo Validation Error
This rejection indicates the zip code populated in the patient’s address is invalid.
Claims billed without a valid zip code for the patient address will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer.
Note: Since claims rejected within Kareo are not forwarded to the clearinghouse you will be unable to generate timely filing for that submission until validation errors have been corrected and the claim resubmitted.
Follow the instructions below to verify the patient’s address:
Then, rebill and resubmit all affected claims.