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Rejected by Jopari. Status Message: A7 - Acknowledgement/Rejected for Invalid Information - The claim/encounter has invalid information as specified in the Status details and has been rejected.; 78 - Duplicate of an existing claim/line, awaiting processing

 

Rejection Message

Rejected by Jopari. Status Message: A7 - Acknowledgement/Rejected for Invalid Information - The claim/encounter has invalid information as specified in the Status details and has been rejected.; 78 - Duplicate of an existing claim/line, awaiting processing.

Rejection Details

This rejection message indicates the payer has received the exact claim or service within the last 45 days of submission. 

Resolution

Contact the payer to verify the status of the previous claim submission and determine if the claim needs to be corrected and (if so) how to properly resubmit.