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Rejected by Jopari. Status Message: A6 - Acknowledgement/Rejected for Missing Information - The claim/encounter is missing the information specified in the Status details and has been rejected.; 749 - Date of Injury/Illness

Rejection Message Rejection Details Resolution

Rejected by Jopari. Status Message: A6 - Acknowledgement/Rejected for Missing Information - The claim/encounter is missing the information specified in the Status details and has been rejected.; 749 - Date of Injury/Illness.

 

 

This rejection indicates that the claim failed Jopari's validation. The claim is missing a date of injury for a workers compensation claim or an accident date for an auto accident claim.

 

 

 

 
Follow the instructions enter a date for the condition to verify the condition:
  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. Double-click on the Case.
  4. Click on the Condition tab.
  5. Check the appropriate condition box in the “Condition related to” section.
    • Auto Accident? = AA
      • Select where the accident occurred from the State dropdown.
    • Employment? = EM
  6. Add the accident date for an auto accident:
    • In the Date Type drop-down menu, select the “Accident Date."
    • In the Start Date field, enter or select the date in the drop-down menu.
    • In the End Date field, enter or select the date in the drop-down menu (if applicable).
    • Click on the Add button to populate the date to the field below.
  7. Or add the date of injury for employment:
    • In the Date Type drop-down menu, select the “Date of Injury."
    • In the Start Date field, enter or select the date in the drop-down menu.
    • In the End Date field, enter or select the date in the drop-down menu (if applicable).
    • Click on the Add button to populate the date to the field below.
  8. Click Save all the way out (multiple saves may be required). 

Then, rebill and resubmit all affected claims.