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Rejected by Jopari. Status Message: A6 - Acknowledgement/Rejected for Missing Information - The claim/encounter is missing the information specified in the Status details and has been rejected.; 143 - Entity's state license number. Note: This code requires use of an Entity Code

Rejection Message Rejection Details Resolution

Rejected by Jopari. Status Message: A6 - Acknowledgement/Rejected for Missing Information - The claim/encounter is missing the information specified in the Status details and has been rejected.; 143 - Entity's state license number. Note: This code requires use of an Entity Code..

Note: This rejection message and solution is specifically for claims billed to payers in FL, NY and TX.

 

 

This rejection indicates that the claim failed Jopari's validation. The State License number required for FL, NY and TX.

Note: If the practice is billing with an individual NPI only, the state license number is not currently being sent to Jopari. These claims may need to be billed on paper. Kareo is working on a solution to resolve the issue.

 

 

 
Follow the instructions below to populate the Provider ID:
  1. Click Settings > Providers.
  2. Look for and open the provider record.
  3. Click on the Claim Settings tab.
  4. Click Add.
  5. Click Insurance Company.
  6. Look for and select the appropriate Department of Labor insurance company.
  7. Check the “Show advanced settings” box.
  8. Navigate to the Advanced Electronic Claim Setting section.
  9. Select the “Type” 0B State License Number under the Enter up to four additional provider numbers to include in electronic claims, if required by the insurance company section.
  10. Enter the State License Number in the field to the right under “Value”.
  11. Click Save all the way out (multiple saves may be required).

Then, rebill and resubmit all affected claims.