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Insurance Type Code Missing

Rejection Message Rejection Details Resolution

Insurance Type Code Missing

This rejection occurs when Medicare is used as a secondary insurance and the Insurance Type field has been left blank.

The Insurance Type indicates why the insured has Medicare as a secondary payer and is required when submitting secondary claims to Medicare.

Follow the instructions below to enter the insurance type code:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. Double-click on the Case.
  4. Double-click on the Medicare policy listed as secondary.
  5. Select the correct Insurance Type from the drop-down menu.
  6. Click Save all the way out (multiple saves may be required).

Then, rebill and resubmit all affected claims.