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Kareo Help Center

Entity's Postal/Zip Code


Rejection Message

Entity's Postal/Zip Code

Rejection Details

This rejection indicates that an invalid ZIP code is being sent on the claim.

Most payers require the full 9-digit ZIP code for addresses on electronic claims. This rejection typically indicates that the claim includes a ZIP code without the 4-digit extension. All addresses will need to be verified using the USPS ZIP Code Look Up


Please verify that the 9-digit ZIP codes submitted on the claim are valid for all of the following addresses: 

When all corrective actions are completed, rebill and resubmit all affected claims.


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