Entity's Postal/Zip Code

Rejection Message

Entity's Postal/Zip Code

Rejection Details

This rejection indicates that an invalid zip code is submitted on the claim.

Most payers require the full 9-digit zip code for addresses on electronic claims. This rejection typically indicates the claim includes a zip code that is missing the 4-digit extension. All addresses need to be verified using the USPS zip code lookup tool. 

Resolution

Verify the 9-digit zip codes submitted on the claim are valid for all of the following addresses: 

• Practice 
• Payer (Insurance Plan)
• Provider
• Practice Address Override
• Subscriber
• Insured
• Service Location

Once all corrective actions are completed, rebill and resubmit the affected claims.