|Rejection Message||Rejection Details||Resolution|
DUPLICATE OF A PREVIOUSLY PROCESSED
This rejection message indicates that the payer has received the exact claim or service before.
Contact the payer to verify the status of the previous claim submission and determine if the claim needs to be corrected and (if so) how to properly resubmit.
There are two potential resolutions:
1. Update the encounter (if necessary) so that it is not being resubmitted with the exact same information as the previous submission.
2. If the claim needs to be resubmitted as a corrected claim (per payer request), follow the instructions below to enter the submit reason on the encounter: