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Submitter ID is Required

Rejection Message Rejection Details Resolution

Submitter ID is Required

This rejection indicates the claim was submitted without the provider’s Submitter ID.

This payer requires the provider to submit their Submitter ID in the 2010AA Loop,REF*FH segment of the ANSI file for electronic claims.

Submitter Action:
This payer assigns each provider a unique Submitter ID number. If you do not know the provider’s Submitter ID please contact the payer directly.

Follow the instructions below to populate the Submitter ID:

  1. Click Settings > Providers.
  2. Look for and open the provider record.
  3. Click on the Claim Settings tab.
  4. Click Add.
  5. Click Insurance Company.
  6. Look for and select the appropriate Medicare insurance company.
  7. Check the “Show advanced settings” box.
  8. Enter the Submitter ID in the Submitter Number field.
  9. Click Save all the way out (multiple saves may be required).

Then, rebill and resubmit all affected claims.