|Rejection Message||Rejection Details||Resolution|
Segment has data element errors Loop:2300 Segment:HI Invalid Character in Data Element
This rejection indicates the claim was submitted with an invalid diagnosis (ICD) code.
Tip: Most Kareo PM subscription levels include access to a free code scrubbing tool on the Encounter. Utilizing this feature for all encounters can help prevent code rejections.
NOTE: Kareo Support cannot provide coding assistance. Please contact your biller/coder with any CPT or ICD code questions.
Follow the instructions below to edit a diagnosis code:
Then, resubmit all affected claims.