Skip to main content

 

Kareo Help Center

SERVICE FACILITY SECONDARY IDENTIFICATION NUMBER QUALIFIER IS MISSING OR INVALID

Rejection Message Rejection Details Resolution

SERVICE FACILITY SECONDARY IDENTIFICATION NUMBER QUALIFIER IS MISSING OR INVALID

This rejection indicates the legacy type and number is required by the payer and is not populated in the service location.

Follow the instructions below to enter the legacy type and number:

  1. Click Settings > Service Locations.
  2. Look for and open the service location the claim is billed under.
  3. Select the appropriate type under the Legacy Number Type dropdown.
  4. Enter the information required by the payer in the Legacy Number field.
  5. Click Save.

Then, rebill and resubmit all affected claims.