Skip to main content
Kareo and PatientPop are now Tebra. Becoming Tebra will take time and we appreciate your patience as we transition to the new brand experience.Learn More
Tebra Help Center

SERVICE FACILITY SECONDARY IDENTIFICATION NUMBER QUALIFIER IS MISSING OR INVALID

  1. Last updated
  2. Save as PDF

 

Rejection Message

SERVICE FACILITY SECONDARY IDENTIFICATION NUMBER QUALIFIER IS MISSING OR INVALID

Rejection Details

This rejection indicates the legacy type and number is required by the payer and is not populated in the service location.

Resolution

Follow the instructions below to enter the legacy type and number:

  1. Click Settings > Service Locations. The Find Service Location window opens.
  2. Double-click on the location. The Edit Service Location window opens.
  3. Select the appropriate type under the Legacy Number Type drop-down.
  4. Populate the Legacy Number field.
  5. Click Save. 

Then, rebill and resubmit all affected claims. 


ServiceLocation_Legacy.png