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Kareo Help Center

Receiver Reject Reason Cod

Rejection Message Rejection Details Resolution


This rejection indicates that the claim was submitted without a Hospitalization Start Date. 

This payer requires that a Hospitalization Start Date be included when billing claims with a place of service of 21 (Inpatient Hospital).

Follow the instructions below to enter the hospitalization date on the encounter:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. On the Edit Claim window, double-click on the Encounter number. 
  4. Click the drop-down arrow next to Hospitalization Dates to expand.
  5. Enter the “Start Date”.
  6. Enter the “End Date” (if applicable).
  7. Click Save and Rebill.

 Then resubmit all affected claims.