Skip to main content

 

Kareo Help Center

RENDERING NPI IS NOT ON FILE

Rejection Message Rejection Details Resolution

RENDERING NPI IS NOT ON FILE

 The provider is not credentialed with this payer

Submitter Action:

  1. Contact Provider Services for this payer to ensure the provider is set up to bill to the payer.
  2. Verify if there are any additional payer-assigned Provider IDs that also need to be submitted on the claims.

If the practice is not credentialed with the payer, please contact the payer for further assistance. No steps to correct within Kareo.

Once the provider is credentialed with the payer, use the Enrollment Wizard to enroll for electronic claim submission, ERA and/or Eligibility as needed.